• In accordance with our terms of use, you have made an irrevocable commitment to do the job during the booked time.
• It is very important that you arrive on time and in an outfit that is professional and appropriate for the job. Always remember that during most of the stand-in jobs you will have contact with your client’s customers.
• Please contact the client in advance to clarify any questions about how to get there, the parking situation, equipment available, exactly what you will be doing and other details such as whether you can play music in the course room of a fitness facility.
• Remember: If a booked stand-in hour has not been properly completed due to you either not showing up or showing up extremely late, the client will not be obliged to pay for this hour.
• Please don’t forget to rate the client within 48 hours after completing the work.

• One exclusive feature of the app is the chance to receive what we call Super Express Inquiries. This means that you can be asked for even extremely last-minute jobs. For these inquiries, jobbelganger only gives you a lead time of between 2 and 47 hours.
• Decide how super-spontaneous you want to be!

• First, please check thoroughly to make absolutely sure that you will not be able to appear on the booked date.
• Ask around among your friends and acquaintances whether someone could possibly take on the job in your place. If so, as an exception, that person can do the job for you. The best thing, though, is for the person who takes your place to – like you – register on jobbelganger so that they can also be placed in the future. For this current job, however, you would have to support us with the processing, for example, by providing your acquaintance with an invoice form. You should also provide the person with all the information that you received from jobbelganger with the booking confirmation.
• Call the client immediately to inform them of the situation that has arisen. Remember that the client still has the right to rate you.
• If you are absolutely sure that you cannot do the work and are not able to find anyone to take the job for you, there is an option to cancel the booking after it has been confirmed (you must be logged in – for further details see ‚Contra‘).

• jobbelganger can, of course, only place you successfully when there is a maximum of potential companies in your area, i.e. within the radius you have selected. You can check yourself to see how many there are by entering the relevant keywords in a search engine and looking at the location of the clients you are interested in. Sometimes just a small adjustment of your radius, located under your ‚Personal Data,‘ can immediately increase your chances of being selected, as you can then be suggested to additional companies looking for a stand-in. Please be sure, however, that you don’t expand your radius beyond where you can feasibly travel.

• Keywords could include: hotel/restaurant, guesthouse, catering, food stand, bar, pub, etc. – sports/fitness, fitness studio, fitness course, sports course, etc.

• Please also consider whether you have additional times available in which you could take on stand-in hours. jobbelganger appreciates when you add these details to your profile. If you are not sure about your times, you can always choose the ‚request‘ option for your availability.

• Check whether you can mark your free times saved in the calendar with a higher availability. jobbelganger gives first priority to those people who have marked their free times with the instant booking option with advanced notice of two days or more. Then come the people with an instant booking of seven days advanced notice and then finally our algorithm selects all the people with the ‚request‘ time option.

• Work on improving your rating!

• Recommend jobbelganger to others. The more people there are on the platform offering to do stand-in work, the more clients will want to use jobbelganger to find replacements. Don’t worry about creating competition for yourself because the multitude of different jobs and times means that it is very likely that you will receive a booking or request.

• The hourly wages vary greatly from client to client and are also influenced by location. Since jobbelganger is a portal dedicated to stand-in hours, companies are sometimes willing to pay a slightly higher hourly wage in an emergency. Of course, hourly wages have to stay within the limits of reason, otherwise a person suggested by jobbelganger can also be rejected by the client.
• Try to research the going rates in your personal environment or on the internet – often you can find out a lot by using search engines and the right keywords.
• A decent wage is part of a good job. Therefore, you should ask for an hourly wage that makes you feel treated fairly. However, this should be fair for both sides and take into account your qualifications, your experience and, ultimately, your knowledge of local wages.
• Please note that jobbelganger automatically increases the hourly wage on the invoice by 10% if it was earned through hours that can be booked instantly (lead times of two days or less and lead times of seven days) or if it was a Super Express Inquiry. This means you will be rewarded for offering immediate availability or the instant booking option. At the same time, of course, this also means that this rule does not apply to simple inquiries (the lowest availability).

• jobbelganger offers you the useful service of creating invoices for your stand-in hours that meet the legal requirements.

• As soon as your assignment has been successfully carried out, you can generate the invoice for it with one click. With jobbelganger you have the option to combine several jobs within the same company for accounting purposes by sending them together at the end of the month or at a different time.

• Remember: If a booked stand-in hour has not been properly completed due to you either not showing up or showing up extremely late, the client will not be obliged to pay for this hour.

• Please also note the following: Invoices for clients in other countries can only be generated by jobbelganger if you are not required to collect sales tax in your country. For invoices with VAT that are sent to a client abroad, you would have to create your own invoice. When doing so, pay attention to the use of the reverse charge procedure (for example, including the client’s VAT number on your invoice) and ask your tax advisor/trustee about this.

• Invoices that comply with the law must be numbered consecutively so that mix-ups or even the event of a double issue can be ruled out. jobbelganger uses a separate number range for each freelancer. Please take this into account if you create other invoices in addition to those from jobbelganger.

• If you would like to use our invoicing service, please enter all the necessary payment information in the fields provided in your ‚Personal Data.‘ Since PayPal is not necessarily a widely used payment method in all countries, we strongly advise you to also provide your bank details.

• The bank accounts you list on jobbelganger must always be in your name!

• Since it is usually not worthwhile for you as a freelancer to take a job for only a short period of time due to travel expenses, jobbelganger has set a minimum time period for a booking. This amounts to 60 minutes for companies in the sports/fitness sector and 180 minutes for the hotel/restaurant sector. This means that even if the actual amount worked for the stand-in job amounts to less than the minimum (less than 60/180 minutes), the minimum time applicable for the respective sector will always be billed.

• Figure out the best way to get there. Will you go by car, public transport or by bike? Will you walk? What are your parking options? Please plan a time buffer, so that you have some time to get situated before you are expected to begin. Above all, avoid being late!

• Do you have the right outfit and any other personal equipment you might need?

• Please be aware, for your own sake, that there are industries and also clients that generally frown on conspicuous piercings, tattoos or colorful, trendy hairstyles.

• If you are teaching a class in a fitness studio, make absolutely sure that your music source is compatible with the system in your client’s course room. Experience has shown that this is where many problems occur, for example, because CDs are only available to a limited extent on site, Bluetooth connections do not work, cables cannot be connected to every smartphone – and much more.

• If you are unsure, just give your client a quick call to clarify any unanswered questions. Doing so also demonstrates your professionalism and concern for making the stand-in hours go as smoothly as possible.

• Choose a stand-in job radius that is large enough that many clients can book you and that jobbelganger can successfully place you.
• Don’t choose a radius that is so large that you won’t be able to comfortably get everywhere you need to be using the transport mode of your choice in a reasonable amount of time.
• Please note that, especially in large cities, not only is there rush-hour traffic, but there are also often construction sites with detours and other delays.
• Keep in mind that there can also often be problems with ice and snowfall in the winter.
• Ideally, you should always plan your working radius in connection with your available stand-in hours. This means that you could choose a larger radius than usual for stand-in work specifically on weekends or during off-peak times, in order to increase your placement chances.

• Many documents can be used as proof of your qualification: training certificates, job references, participation certificates, credible explanations of your level of experience, etc.
• If you have direct contact with food (e.g. meal preparation, transport of unpackaged food), you need, as you well know, a valid health certificate. This would also be part of your qualification.
• Certificates aside, in the end it comes down to how you present yourself during your stand-in hours. Please always remember that the client will rate you in accordance with jobbelganger’s terms of use.
• You can easily upload your qualifications under ‚Personal Data.‘ Many thanks!

• The question of pseudo self-employment is rather complicated, as there is no comprehensive statutory regulation for this tricky topic. The distinction between dependent employment (permanently employed with regular monthly wage payments) and self-employment has so far been made on a case-by-case basis in social security law.
• The differentiation criteria are therefore always considered on a case-by-case basis and then evaluated.
• To avoid suspicion of pseudo self-employment, it is a good idea to work for several clients. In addition, the working hours for each should be significantly less than a full-time position.
• You should also offer your services publicly, for example on the jobbelganger portal.
• Additional criteria include your entrepreneurial freedom of choice as well as your risk (especially investment risk), independently setting your working hours, choosing your own hourly wage and many more. Whenever possible, use your own equipment for work and never wear the work clothing with your client’s logos. Avoid giving the impression that you could be integrated into the organization of the respective company.
• Registering with jobbelganger offers you the perfect opportunity to get to know many clients and to carry out short-term jobs for these companies autonomously.
• If you are already working for other clients, registering with jobbelganger can be useful in proving that you are not pseudo self-employed.
• If you only plan to offer stand-in hours occasionally, and only through jobbelganger, you will not be affected by the problem of pseudo self-employment.
• Don’t worry, the bureaucracy usually seems worse than it really is – don’t let that put you off!

Please understand that these explanations are only intended to give you a brief overview of the topic of pseudo self-employment and are not a substitute for personalized, professional advice. Since the laws and regulations are also constantly changing, despite our extraordinary diligence, jobbelganger cannot accept any liability for this section of text.

• While in most of the states within the United States VAT is not levied on services provided by jobbelganger stand-in workers, the regulations in many European countries are much more complex. In general, if you want to create your invoices with tax, please inform jobbelganger of this by entering a value (VAT ID/no. or other value) in the VAT field in your ‘Personal Data’.
• For the preparation of your invoices, the respective valid VAT rate will then automatically be taken into account by jobbelganger. Particularly for the states of Hawaii, South Dakota, New Mexico and West Virginia.
• The Small Business Regulation (Kleinunternehmerregelung), on the other hand, stipulates an exception in some countries. This is a form of bureaucratic relief, which considerably simplifies your obligations to the tax authority.
• In addition to simplified bookkeeping and profit calculation, this regulation minimizes bureaucracy largely because you do not need to include VAT on your invoices. This also means that you don’t need to apply for a VAT-ID/No., prepare VAT returns or, depending on the country, make tax payments in advance. However, it could be a disadvantage for you because you will not be able to claim input tax from the invoices of your own expenses. As a freelancer, though, you mainly offer your labor, so these expenses will likely be relatively low. Decide for yourself whether you want to use the small business regulation.
• Whether you are ultimately allowed to use the regulation depends on how much revenue (sales) you will have in the calendar year under consideration. The respective revenue thresholds vary greatly from country to country – but, overall, they are relatively generous. In 2023, the threshold in Germany was 22,000 EUR (first year of self-employment, otherwise 50,000 EUR), in Austria 35,000 EUR, Great Britain 85,000 GBP and in Switzerland even 100,000 CHF. In Germany and Austria, both values include sales tax, i.e. you have to use your total sales when determining whether you would reach the respective threshold or not as a gross amount. Please also note that all values only apply proportionally if you start your self-employment on a date that is not the beginning of a year.
• Of course, there are many other details about the small business regulation within individual countries that complicate things a bit more. However, the threshold values are a good guideline for assessing whether your personal earnings would allow you to make use of it. If you see that you will be over the threshold, you can save yourself further internet searches on this topic. For individual stand-in jobs, jobbelganger assumes that you will be below the threshold in the vast majority of cases. If, on the other hand, you generate higher revenues with your total sales from self-employment, you have probably already hired an accountant to deal with your tax matters anyway.
• jobbelganger offers the helpful service of creating and sending your invoices. If you do decide to use the small business regulation, please do not enter anything in the VAT.-ID/No. field located under ‚Personal Data.‘ Then we know that your invoice should be issued without VAT.

Please understand that these explanations are only intended to give you a brief overview on the topic of taxes and are not a substitute for personalized, professional advice. Since the laws and regulations are also constantly changing, despite extraordinary diligence, jobbelganger cannot accept any liability for this section of text.

• In general, you are legally obliged to provide either your tax number or your VAT number as a unique identifier on your invoices.
• As with all rules, there are also many exceptions here. For more information on VAT, please see our help text on the small business regulation.
• Regarding the tax number (GB: UTR, CH: UID): Many countries have what is known as small amount invoices. This means that invoices written for amounts under a certain threshold do not need to include a tax number. This regulation is meant to reflect the insignificance of smaller invoice amounts and allows small businesses, which often make cash transactions, to simplify their bookkeeping.
• For your invoices on jobbelganger this means that you do not need a tax number on the invoice for stand-in hours, as long as the individual invoices do not exceed a specific maximum limit. This limit differs from country to country. While you are usually not required to list a tax number on invoices in Great Britain and Switzerland, the limit in Germany for example, is 250 EUR and 400 EUR in Austria (both values include VAT from 2023).
• If you decide to include your tax number on your invoices and you would like to use jobbelganger’s invoicing service, please enter your tax number in the field provided under ‚Personal Data.‘ If you live in Germany, avoid giving out your tax ID (Steuer-ID) (the tax ID has 11 digits, the tax number (Steuernummer), 13 digits).
• For more information on invoicing, please see our section: What information must be included on my invoice and what else do I need to be aware of?


Please understand that these explanations are only intended to give you a brief overview on the topic of taxes and are not a substitute for personalized, professional advice. Since the laws and regulations are also constantly changing, despite extraordinary diligence on our part, jobbelganger cannot accept any liability for this section of text.

This help page is meant to give you a very brief overview, currently only for German-speaking countries. Since this is only a small part of the world, we will also put together this information for other countries in the near future.

• Germany: cover sheet (Mantelbogen), Form S (Anlage S) and the net income statement (Anlage EÜR). For the EÜR, your expenses are simply subtracted from your income. With the exception of health and long-term care insurance, self-employed work is exempt from social security contributions.
• Switzerland: Declare income from self-employment separately in the tax return, also identify business expenses. Note: no declaration of income to social security insurance office is necessary if the annual income from self-employment as a part-time occupation is below 2,300 CHF (year 2023).
• Austria: Tax return via finanzonline.at. (Note: insurance with the SVS is not compulsory if the annual income from part-time employment is less than 6,010.92 EUR (year 2023)).
• Bureaucracy can be a chore sometimes, but be persistent and don’t let it discourage you!

Please understand that these explanations are only intended to give you a brief overview on the topic of tax returns and social security insurance and are not a substitute for personalized, professional advice. Since the laws and regulations are also constantly changing, despite extraordinary diligence on our part, jobbelganger cannot accept any liability for this section of text.

• For stand-in work hours you have done via jobbelganger, you usually do not need a trade license (depending on the number of stand-in hours worked). However, it is important to note that the application of existing regulations is handled quite differently from municipality to municipality.
• To be absolutely sure, ask the responsible tax/finance office or, even better, the trade office at your place of residence. The local Chamber of Industry and Commerce can also provide you with information.
• If you do indeed need a trade license, it is usually very easy to apply for one online. When applying, make sure to describe your job as generally as possible and declare it as a sideline business.

Please understand that this explanation is only intended to give you a brief overview of the current legal situation and is in no way a substitute for individual, professional advice. Since the laws and regulations are also constantly changing, despite extraordinary diligence on our part, jobbelganger cannot accept any liability for this section of text.

• You can pause your account under ‚Services‘ (app) or your ‚Personal Data‘ (web version). You will remain registered on the portal and your personal settings and ratings will be saved. Nevertheless, you won’t be recommended for jobs because you have informed us that you are taking a break.
• When you have time again, simply activate your account using the same setting option and you will be scheduled again for stand-in hours.
• Your account can be easily deactivated/activated in the jobbelganger app.
• Please be aware that, regardless of when you deactivate your account, you must always complete all of the jobs that have already been booked. Thank you for your professionalism!

• You will receive an email from jobbelganger and, if you are using the jobbelganger app, you will also receive a push notification (requires the activation of push notifications in the app under ‚Services‘).
• In the message, you will receive a confirmation of the exact day and time. You will also find all the contact details, including a street map. If anything is still unclear, please give the company that booked you a quick call.

• With the app from jobbelganger, you can easily manage all your free days and times, bookings and reviews. You will also always have all this information at hand, even on the go.
• If you receive a booking or an inquiry, you will be informed immediately via a push notification (requires the activation of push notifications in the app under ‚Services‘).
• Exclusively with the app, you have the chance to receive what are known as Super Express Inquiries. This means that you can be asked for extremely last-minute jobs. The lead time until the job begins ranges from two to 47 hours.
• You can work with your own templates when creating new free days and times (not available in the web version).
• The app sends you reminders – if you have activated push notifications – before your next stand-in job.